Terms of Sale

1. Introduction

These Terms of Sale ("Terms") govern your purchase of digital products from timberce.com ("Website"), operated by eBerce, d.o.o., a company registered in Slovenia. By completing a purchase, you agree to be bound by these Terms.

2. Products and Services

We sell digital products including but not limited to:

• Digital guides, templates, and educational materials
• AI prompts and prompt collections
• Sales training resources and bundles

All products are delivered electronically. No physical goods are shipped. Upon successful payment, you will receive immediate access to your purchases through your account on our Website.

3. Prices and Payment

3.1 Pricing

• All prices are displayed in EUR (€) unless otherwise specified.
• Prices are exclusive of VAT (DDV). Applicable VAT will be added at checkout where required by law.
• We reserve the right to modify prices at any time without prior notice, but changes will not affect orders already placed.

3.2 Payment Methods

• Payments are processed securely through Stripe, Inc.
• We accept major credit cards (Visa, Mastercard, American Express) and other payment methods supported by Stripe.
• Your payment information is processed directly by Stripe and is not stored on our servers.

3.3 Order Confirmation

Upon successful payment, you will receive an email confirmation with your order details and instructions on how to access your purchased products.

4. Delivery of Digital Products

• Digital products are delivered immediately upon successful payment.
• Access is provided through your account on our Website.
• You will receive an email with a magic link to access your purchased products.
• Products are available for download or access as specified in the product description.

If you experience any issues accessing your purchased products, please contact us at hello@timberce.com.

5. Right of Withdrawal (EU Consumers)

For transparency, under Article 16(m) of the EU Consumer Rights Directive (2011/83/EU):

• Digital content sellers may request that consumers waive their 14-day withdrawal right upon immediate delivery.
• However, we choose to offer a full 14-day money-back guarantee that exceeds these minimum requirements.
• You can request a refund within 14 days of purchase, no questions asked.

6. Refund Policy & Money-Back Guarantee

Our refund policy works as follows:

• 14-Day Guarantee: You may request a full refund within 14 days of your purchase for any reason.
• How to Request: Simply email us at hello@timberce.com with your order details.
• Processing Time: Refunds are typically processed within 5-10 business days and will be credited to your original payment method.
• After 14 Days: Refund requests after 14 days will be considered on a case-by-case basis for exceptional circumstances.

7. License and Usage Rights

7.1 Personal License

Upon purchase, you are granted a non-exclusive, non-transferable, personal license to use the digital products for your own personal or business purposes.

7.2 Permitted Use

• Use the products for your personal learning and development
• Apply the concepts and strategies in your own business
• Customize and adapt templates for your own use

7.3 Prohibited Use

• Reselling, distributing, or sharing the products with third parties
• Reproducing the content for commercial redistribution
• Claiming authorship of the original content
• Using the products to create derivative works for sale

8. Intellectual Property

All digital products, including their content, design, structure, and presentation, are protected by copyright and other intellectual property rights owned by eBerce, d.o.o. Your purchase grants you a license to use the products as described above but does not transfer ownership of any intellectual property rights.

9. Disclaimer of Warranties

While we strive to provide high-quality educational content:

• Our products are provided "as is" without warranties of any kind, express or implied.
• We do not guarantee specific results from using our products.
• The information provided is for educational purposes and should not be considered professional advice.
• Results may vary based on individual effort, skill, and circumstances.

10. Limitation of Liability

To the maximum extent permitted by law, eBerce, d.o.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our products. Our total liability shall not exceed the amount paid by you for the product in question.

Nothing in these Terms excludes or limits our liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

11. VAT and Invoicing

• eBerce, d.o.o. is registered for VAT in Slovenia (VAT: SI90207777).
• Prices displayed are exclusive of VAT. Applicable VAT will be calculated and added at checkout based on your location.
• Invoices are issued electronically and sent to your email address.
• For business customers in the EU (with valid VAT number), reverse charge may apply.

12. Governing Law and Disputes

These Terms are governed by the laws of the Republic of Slovenia.

For EU consumers: You may also be entitled to use the European Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

Any disputes shall be resolved by the competent courts in Ljubljana, Slovenia, unless mandatory consumer protection laws provide otherwise.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. The "Last updated" date at the top indicates the most recent revision. Your continued use of our services after changes constitutes acceptance of the modified Terms.